Terms & Conditions
Comprehensive Makeup Services:
At our studio, we are proud to offer an extensive range of makeup services tailored to meet your needs for any occasion. This includes expert bridal makeup to ensure you look flawless on your special day, makeup for various special events where you wish to shine, and professional editorial or commercial makeup suitable for films, TV, and photoshoots. Our services are designed to cater to your unique style and preferences, ensuring you look and feel your best.
Booking and Deposit Information:
To secure your appointment and our exclusive services, we require a minimum deposit of 10%. This deposit ensures that your preferred date is reserved exclusively for you. Depending on the range and complexity of the services you select, the deposit percentage may vary. We encourage you to contact us directly to discuss the specifics of your booking and deposit requirements.
Clear Cancellation Policy:
We understand that plans can change. However, to maintain fairness and manage our scheduling, we adhere to a strict cancellation policy where deposits are non-refundable. If for any reason you decide to cancel after booking our services, please note that the deposit cannot be returned. Nevertheless, we value our clients and offer flexibility by allowing you to apply the deposit towards any future services or educational classes we offer. This approach ensures that you still receive value and have the opportunity to experience our services at a later date.
Service Location Requirements:
For the optimal execution of our makeup services, we require a private and well-lit space. This ensures that we can work efficiently without interruptions and maintain a high level of creativity. The environment plays a crucial role in the makeup application process, and as such, we kindly request that the service area be free from distractions.
Pre-Event Consultations and Makeup Trials:
To ensure your complete satisfaction and confidence on your big day or event, we offer personalized pre-event consultations and makeup trial sessions. These sessions are an opportunity for you to experience our makeup application process, discuss your preferences, and finalize your look. Please note that these trials are offered for an additional fee and are not included in the initial quote. We recommend discussing your needs with us in advance to ensure everything is perfectly planned.
Feedback and Dispute Resolution:
With over two decades of professional experience in the makeup industry and a portfolio that includes working with top celebrities, we highly value client feedback. We encourage our clients to share their experiences on our Google page, as your feedback helps us to continually improve and provide exceptional service.
Provision of Makeup Products and Tools:
We take pride in providing all necessary makeup products and tools, carefully selected to meet your specific needs and budget preferences. Our range includes luxury brands and options suitable for every budget, ensuring you receive the highest quality service tailored to you. For those interested in our makeover classes, you have the option to bring your personal makeup tools or purchase a curated set from us at an additional cost. This is an excellent opportunity for aspiring makeup artists or anyone looking to enhance their makeup skills with professional-grade products.
Travel Expenses Policy:
For events located outside our standard service area, clients are responsible for covering all associated travel expenses. This policy applies to services provided in different cities, states, or countries and ensures that we can bring our high-quality makeup services to you, regardless of location.
Promotional Use of Media:
For models and students, these materials may be used in our marketing efforts without prior notification. However, we are committed to respecting your privacy preferences. If you would prefer not to have your images or videos used, please inform us before we begin our services. This will allow us to seek alternative models. For brides and private individuals, we will always seek your permission before using any photos or videos for promotional purposes. Your privacy and comfort are paramount, and should you ever wish to have any content removed, we will act swiftly to accommodate your request.