Refund Policy
At ER Makeup Studio, overseen by Jeevitha Chinnappan, we are committed to providing our clients with unparalleled makeup services tailored to your unique needs and occasions. Understanding the importance of clear and fair policies, we have outlined our refund policy to ensure transparency and satisfaction for all our clients.
Booking Deposit
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A minimum deposit of 10% is required at the time of booking to secure your appointment. This deposit guarantees that your chosen date and time are exclusively reserved for you.
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The deposit percentage may vary depending on the specifics of the services you request. We encourage open communication to discuss the details of your booking and the applicable deposit.
Cancellation and Refunds
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Non-Refundable Deposits: Please be advised that all deposits are non-refundable. We understand that unforeseen circumstances can occur; however, to maintain fairness to our business and other clients, we cannot offer refunds on deposits once a booking is confirmed.
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Cancellation Flexibility: In the event that you need to cancel your booking, while the deposit cannot be returned, we offer the flexibility to apply the deposit towards future services or classes provided by ER Makeup Studio. This policy is designed to provide value to our clients, even if plans change.
Pre-Event Consultations and Makeup Trials
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Charges for pre-event consultations and trial makeup sessions are not included in the initial service quote and are non-refundable. These trials are an essential part of the service planning process, allowing clients to experience and finalize their look before the event.
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We recommend discussing your needs for trials and consultations in advance to ensure clear understanding and satisfaction.
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Clients are responsible for covering all travel expenses for services at locations beyond our standard service area. This includes travel to different cities, states, or countries.
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Any upfront payments made to cover the anticipated travel expenses are non-refundable should the event be canceled.
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If you need to make changes to your booking (e.g., rescheduling), we request that you inform us as soon as possible. We will do our best to accommodate your needs, subject to availability. However, additional charges may apply depending on the nature and timing of the changes.
Client Discretion
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We pride ourselves on our flexibility and understanding towards our clients' needs. Should there be any specific concerns or requests regarding our refund policy, we encourage direct communication to discuss possible accommodations.
Contact Us
Should you have any questions regarding this privacy policy, please feel free to contact us directly. Jeevitha Chinnappan and the team at ER Makeup Studio are always here to address your concerns and ensure your experience with us is both memorable and secure.
Thank you for choosing ER Makeup Studio for your beauty needs. We look forward to serving you with excellence and integrity.
Contact Information:
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+919884498650
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Jeevitha Makeup Artistry address: ER Makeup Studio, AB 103 & 105, 4th Ave, AB Block, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu 600040, India
ER Makeup Studio, led by Jeevitha Chinnappan, values your trust and aims to ensure your experience with us is as comfortable and transparent as possible.